It is a constitutional Service Commission established under Article 233 of the Constitution.

 It is composed of:

• The Chairperson
• Vice Chairperson
• Seven members.

i) Establishment and abolition of offices in the public service

ii) Appointments

iii) Disciplinary control

iv) Promotion of values and principles

v) Compliance audit

vi) Efficiency and effectiveness of the public service

vii) Development of human resources in the public service

viii) Conditions of service, code of conduct and qualification of officers

ix) Reports to the President and Parliament

x) County appeals

Harambee Avenue, Commission House, 

Next to Harambee House and Sheria House.

The Secretary, Public Service Commission

P. O. Box 30095, 00100

Harambee Avenue, Commission House Nairobi

Email: psck@publicservice.go.ke Website: www.publicservice.go.ke

Contact Centre: 0204865000

Monday to Friday from 8.00 a.m. to 5.00 p.m.

Except for public holidays

Ministries, Departments and Agencies, Public Service Commission.

Organization structures are upon reorganization of government and on request by MDAs

When the Commission has advertised vacant posts in the Public Service.

1. By filing the prescribed on-line PSC.2 (Revised 2016) application form through the Commission website: www.publicservice.go.ke or through the Commission’s  Job Portal www.psckjobs.go.ke 
2. By filling the prescribed manual PSC. 2 (Revised 2016) Application Form downloadable through the Commission’s Website.

Option I:

1. Open the Public Service Commission Website: www.publicservice.go.ke or jobs portal www.psckjobs.go.ke.
2. Click the Jobs Link
3. Click on the link “Status of Advertised Posts” then depending on the post you applied click on the vacancy number adjacent to it.
4. Search for your name from the list that appears.

Option II:

1. Open our website www.publicservice.go.ke or our jobs portal ww.psckjobs.go.ke
2. Click on the jobs link
3. Click on the link “Check the Status of your Applications” then type your ID Number and click on the Search Button. All the advertised posts that you had applied will be displayed and the status of your application

1. Due to limited bandwidth available in the cyber cafes/offices
2. Due to so much traffic accessing the database concurrently.
3. Make use of the HELP service or call the PSC ICT section for assistance.

Yes. Unless stated otherwise in the advert, previously unsuccessful applicants are welcome to apply for all advertised posts.

All shortlisted candidates are contacted through mobile phone, Email, and the PSC Website. Serving officers receive letters of invitation but are also contacted through the stated channels.

No. PSC does not reimburse expenses incurred while attending interviews. However, if you receive a job offer and subsequently take up the post you will be reimbursed relocation expenses.

For appointments the Commission considers various factors which include: Constitutional representation, merit and regional representation.

Articles 234 (2)(c)&(h) of the Constitution requires the Public Service Commission to promote, evaluate and report to the President and Parliament on the extent to which the values and principles in Articles 10 and 232 of the Constitution are complied with in the public service.

The Values and Principles in Article 232 provide a framework that guide the ethos of the entire public service.

Values and Principles are entrenched in the Constitution to ensure that:

1. Every citizen gets quality and timely services;
2. Public resources are utilized in a sustainable manner; and
3. All communities have access to equitable services in order to promote national cohesion

Public institutions are required to put in place deliberate measures to promote and mainstream the values and principles through:

1. Integrating the values and principles in the regulations, procedures, policies and instruments for delivery of the functions;
2. Training, informing and educating public officers and the public about the values and principles;
3. Adoption of corruption prevention measures;
4. Mainstreaming values in the codes of conduct which prescribe clear and appropriate standards of conduct and sanctions for breaching them;
5. Training of public servants on the provisions of the code of conduct and ethics;
6. Instituting and upholding a citizen service delivery charter in line with the values and principles;
7. Instituting mechanisms for recognizing, honouring, rewarding and celebrating outstanding achievements on values and principles: and 
8. Embedding values in conditions of service and adopting human resource practices, which link values to the entry and advancement, and merit-based recruitment and promotion.

1. At the Commission House
2. In the Commission website

Kenyans expect a public service that:

1. Is citizen focused and result oriented;
2. Delivers services in a predictable manner;
3. Is professional;
4. Adheres to the principle of inclusivity, equity and competence;
5. Fosters a culture of excellence in service delivery; and 
6. Provides impartial, efficient and effective services.

Where an officer is dissatisfied with the decision of the Authorized officer.

Yes

Six months from the date of decision

1. Uphold the Authorized Officer’s decision
2. Vary Authorized Officer’s decision
3. Make such other appropriate decisions altogether

Appeals that relate to human resource management decisions made by the County Governments in respect of their employees

Once all the processes and procedures of the County Public Service Board or County Assembly Service Board have been exhausted.

Both an appeal and an application for review should be made within 90 days from the date of the county governments’ decision and the date of the Commission’s decision on the appeal respectively.

Orally or through written representation.

Yes. Any person who fails to enforce the decisions of the Commission shall be deemed to have violated the provisions of Articles 47(1), 50 and 73 of the Constitution and Sections 7, 9 and 13(1)(b) of the Leadership and Integrity Act and shall be liable to disciplinary proceedings as provided in Section 41 of the Leadership and Integrity Act.

Officers who sit and pass promotional examination are reimbursed monies paid as registration fees by their respective Ministries, Departments and Agencies

1. Re-designations are subject to existence of vacancies in the authorized establishment.
2. Re-designations will be considered for related cadres

Re-designations will be subject to suitability interviews and performance.

All members and staff of independent offices and Commissions not excluded under Article 234(3) of the Constitution;

1. Members and staff of statutory commissions, authorities and agencies
2. All civil servants; 
3. All prison officers;
4. Directors and staff of state corporations; and
5. Principal Secretaries;

Yes

Yes. By making a written request to the Commission and demonstrating legitimate interest and good cause for the advancement of the objectives of public service integrity.

No. the right to access is limited to the person making the request. Publication of the information requires a separate permission from the Commission and you will be notified of the request.

No. the window for making the declaration is as provided for in the Act and does not include declarations out of time.

1. May be used in the administration of estate where one dies intestate
2. May be used in the vetting for appointments in the public service such as in the Judiciary
3. Maybe used to undertake lifestyle audits
4. May be used to aid forensic audits in suspected cases of fraud, illicit enrichment, organized crime, money laundering and corruption.
5. May be used for research
6. May be used to inform review of terms and conditions of service.
7. Principally used to promote good governance practices, accountability, transparency and integrity in the public service.

1. At the Commission;
2. Commission website:

Not necessarily. If one thinks they are in a position to make their own representation of the issue giving to the disciplinary case, it is advisable that they do so individually to avoid acrimonious exchanges that are likely to result when one is represented by a lawyer.

1. The service to be transferred  must be pensionable service;
2. The other administration or county public service to which an officer seeks to transfer his/her service must have been declared as ‘Public Service’ for pension purposes under Sections 2 and 6 of the Pension Act Cap 189; 
3. An officer seeking appointment in the other  administration or county public service should submit his/her application through the Authorized Officer who should forward the same with comments;
4. Upon appointment by the other administration or county public service, a request for transfer of service should be forwarded to Public Service Commission for approval;
5. Where an officer is offered appointment by another Administration other than in accordance  with the procedure mentioned above, they will be required to resign from the Service;
6. An officer from another administration (which is declared as ‘Public Service’) who is offered appointment in the Civil Service and wishes to transfer his/her service shall submit his/her request to the Public Service Commission for approval.

1. There must exist a vacancy against which an officer is to be considered for acting capacity;
2. The vacancy may be temporary as a result of the substantive holder being away for duration of more than thirty (30) days either on account of leave, a long course or illness. It may be a permanent vacancy arising from the exit of the substantive holder of the position through promotion or natural attrition ;
3. The officer must possess all the requirements for appointment to the post in question;
4. The officer must be called upon to act against the position either by the Head of Directorate/Department/ Section pending substantive filling of the position by the substantive holder or through competitive filling of a permanent vacancy for which an indent is required;
5. An officer who is called upon to act against a position must be the senior most in the grade. Where this is not the case, a clear explanation must be given regarding the  supersession;
6. Acting appointments must be processed through the Ministerial Human Resource Management Advisory Committee ( MHRMAC) for approval by the Authorized Officer for Job Groups ‘A to H’ or the Public Service Commission for Job Groups ‘Q’ and above; and 
7. Acting appointment is for duration not exceeding six (6) months. In instances where extension is necessary, approval must be sought from the appointing authority.
8.  

1. When an officer is not able to discharge the functions of his/her office due to infirmity of mind or body;
2. On the recommendation of the Authorized Officer the officer’s case is referred the Director of Medical Services for convening of a Medical Board to determine whether or not the officer is fit for further employment.
3. If the officer is found to be unfit for further employment, he/she shall is informed of the intention to retire him/her on Medical Grounds and requested to make representations on the same; and
4. Upon making the his/her representations, a recommendation is submitted to the Public Service Commission with enclosures of the Medical Report, the officer’s representations and the Authorized Officer’s comments on the case for a decision to be made on whether the officer should to retire on Medical grounds or not.
5.  

The circumstances under which an officer may be called upon to retire from the Service on re-organization of Government/Abolition of Office are clearly stipulated in the existing legislation, service regulations and guidelines issued in the nature of circulars from time to time.

The grounds include:

1. Where a public officer is rendered redundant on abolition of an office and is therefore liable to retire;
2. Where there is re-organization the likely result is excess staff who may be required to retire on re-organization of office;
3. When there are bloated functions and the costs of personal emoluments (P.E) becomes unmanageable, for better efficiency or economy of ministry or state department there may be need for a public officer(s)to be retired for purposes of cost containment; and
4. Job Evaluation could result in redundancy if staffs are found to be in excess due to functional overlaps and duplication of duties.